21 March, 2018 - 22 March, 2018
Ho Chi Minh City, Vietnam
28 March, 2018 - 31 March, 2018
04 April, 2018 - 06 April, 2018
21 April, 2018 -
03 May, 2018 -
Washington DC, U.S.
At the World Leather Congress in Shanghai last August, I went on record that the major international Internet businesses were collecting and using data at a speed, and in a volume, that made them look like villains rather than the dominant paragons of customer service that they suggest. They represent a new class of business where knowledge and intangibles are more important than plant and equipment and physical assets.