18 March, 2019 - 20 March, 2019
28 March, 2019 - 31 March, 2019
03 April, 2019 - 06 April, 2019
03 April, 2019 - 05 April, 2019
06 April, 2019 - 10 April, 2019
High Point (NC), U.S.
At the World Leather Congress in Shanghai last August, I went on record that the major international Internet businesses were collecting and using data at a speed, and in a volume, that made them look like villains rather than the dominant paragons of customer service that they suggest. They represent a new class of business where knowledge and intangibles are more important than plant and equipment and physical assets.