Through Farfetch Fix, customers can help extend the life of their items by booking a collection through The Restory’s online booking form. Once items are received in the atelier, a quote is sent via email for customer approval before the work begins. Upon completion of restoration, The Restory returns the items at a time and to a place convenient for the customer. Cleaning and standard repairs typically take 5 – 15 business days, while bespoke services such as stitching, colour and leather restoration take longer.