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New York, USA
A Florida based furniture retailer is taking legal action against one of its suppliers blaming peeling and flaking leather for over 1,000 customer complaints. The supplier has been using coated bonded leather rather than the genuine leather.
After receiving more than 1,000 customer complaints in 2013, Pinellas Park-based Kane's Furniture from Tampa Bay has filed a lawsuit against Mississippi furniture maker Southern Motion for what the local company is calling defective "bonded leather" items.
Kane's — whose motto is "Quality so good, it's guaranteed for life" — seeks damages for breach of warranty and negligence from Southern Motion, whose motto is "The World's Best Reclining Furniture."
"Bonded leather" is a bit of a misnomer: It's not 100% leather at all, but less than 17%, according to Kane's. Customers' complaints have centered on Southern Motion's furniture peeling and flaking.
Bonded leather is made from compacted leather fibres and is traditionally heavily coated.
Source: Tampa Bay Times