Tanners are poor communicators

Seaward Column - first published in the Jan-Feb 2016 edition of ILM
Published:  14 March, 2016
Andy Seaward

Recently, I have had some friendly digs at brands about their lack of leather knowledge and lack of training in ILM. Now, I want to look at communication and emails, in particular at tanners. Both brands and tanners have much to learn, and I must admit that I am no expert in the area of communication, but my main concern is the tanner.

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